Return policy
International Return Policy
At Tourismo Clothing we want to ensure your complete satisfaction with your purchase. If for any reason you are not satisfied with your order, our international return policy is here to help.
Returns
You may return unworn, unwashed, and undamaged items in their original condition within 30 days of the delivery date for a full refund of the purchase price. Items must be returned with all tags attached and in their original packaging. There is no restocking fee for returns. Return shipping costs are the responsibility of the customer.
Refunds
Once we receive your return, we will inspect the item and process a refund to your original payment method within 7 business days. Original shipping charges are non-refundable.
Exchanges
If you would like to exchange an item for a different size or color, please contact our customer service at tourismoclo@gmail.com to arrange the exchange. Return and resend shipping costs are the responsibility of the customer.
Non-returnable items
Promotional items, personalized items and underwear are not returnable or refundable, except in the case of a manufacturing defect.
How to return an item
To return an item, please contact our customer service at tourismoclo@gmail.com to obtain a return authorization and further instructions.
Contact
If you have any questions regarding our return policy, please do not hesitate to contact our customer service at tourismoclo@gmail.com .