Faq
Welcome to our FAQ page! You will find the answers to the most frequent questions about our products, delivery, feedback, and more. If you have any other questions, do not hesitate to contact our customer service. We are there to help you guarantee that your shopping experience with Touristo Clothing takes place without a hitch and satisfactorily.
What are the sizes available for your products ?
Our products are available in a range of sizes from XS to XXL. Check our size chart for detailed measurements. If you want clothes in larger sizes, you can contact us by email (contact@tourismoclothing.com) or on Instagram @tourismoclothing. In addition, we have included the size guide directly on each product sheet to help you.
What materials are made of your products ?
Our products are made from high quality materials, such as cotton and blends. Specific material details are listed on each product page.
Can I return an article if it does not go to me ?
Yes, you can return unworn, unwashed items with tags attached within 30 days for a full refund. There is no restocking fee, but you will be responsible for the return shipping costs.
How can I start a return ?
Contact our customer service at contact@tourismoclothing.com to obtain return authorization and further instructions.
Can I follow my order ?
Yes, you will receive a tracking number once your order has shipped.
Shipping yourself internationally ?
Yes, we offer international shipping. Delivery times and costs vary depending on the destination.
What if my article happens damaged or defective ?
Contact us immediately at contact@tourismoclothing.com avec photos and details of the problem, and we will arrange a replacement or refund.
Can I change my delivery address after placing an order ?
Contact us as soon as possible at contact@tourismoclothing.com to update your shipping address before the order is shipped.
Can I cancel or modify my order after having placed it ?
Contact us immediately at contact@tourismoclothing.com if you need to cancel or change your order. We will do our best to accommodate your request.